Privacy Policy

Last updated August 2026

This policy explains what data Bayline collects, why, and how we look after it. It applies to garages and their staff who use Bayline, and to the customer records you store in it.

What we collect

• Account data: your name, email, garage name and address so we can create and run your workspace.
• Workshop data you enter: jobs, vehicles, customers, invoices, quotes and photos. You control this and it belongs to your garage.
• Usage data: basic, privacy-friendly analytics (which features are used) to improve the product. We do not sell your data or use third-party advertising trackers.

How we use it

To provide and support the service, process your subscription, keep the product secure, and communicate with you about your account. We rely on our legitimate interest in running the service and on performing our contract with you.

Who we share it with

Only the processors needed to run Bayline, under contract: our hosting provider, our payment processor (Stripe) for billing, and our email provider for transactional messages. We do not share your data for marketing.

Where it lives and how long

Your data is stored on secure infrastructure and kept for as long as your account is active. If you close your account we delete or anonymise your data within a reasonable period, unless the law requires us to keep it longer.

Your rights

You can access, correct, export or delete your data. Contact us and we will help. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.

Contact

Privacy questions? Email [email protected].